Return and Refund Policy

At Golfying.com, we want you to shop with confidence. If you’re not fully satisfied with your purchase, we offer a simple return and replacement process subject to the terms below.

Eligibility for Return/Replacement

• Products may be returned or replaced if they are eligible as per the information provided on each product’s detail page.
• Items marked “Returnable: NO” cannot be returned. However, if you receive a damaged, defective, or incorrect item, we will provide a replacement.
• Orders are only eligible for cancellation if the request is received before the goods are shipped.

Return Process

• Returns are accepted within 5 days of delivery. After this period, Golfying.com will not be liable for any errors.
• Pin codes served by our courier partners are eligible for pickup.
• If your area is not covered, you may self-ship the product using any reputed courier service or speed-post.
• Products must be returned in their original packaging, with seals, labels, barcodes, manuals, and accessories intact. Items must be unused and in re-saleable condition.

Refunds

• Refunds will be initiated only after the returned product reaches our fulfillment centre and passes quality checks.
• Any outbound shipping charges paid will not be refunded if the order is self-returned.
• The transit time for the returned package to reach our fulfillment centre is generally 8–10 business days. Refunds will be processed within this timeframe.

Replacements

• Replacement requests will be processed within 48 hours after the request is raised.
• The replacement product will be shipped once the returned item is received and verified at our fulfillment centre.

How to Request a Return/Replacement

• Contact our customer service team by emailing info@golfying.com.
• Our team will arrange a manual pickup if your pin code is covered.
• If not, you will need to self-return the product to our Store.

Important Notes

• Golfying.com reserves the right to inspect the product to confirm damage or defect before issuing a replacement.
• Refunds or replacements will only be initiated once the product passes our quality check.
• Transit time for returns is 8–10 business days, after which refunds or replacements will be processed.